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Exam Code: HP5-B02D

Exam Name: Delta-Selling HP Imaging and Printing Supplies

Updated: Sep 15, 2026

Number: 20 Q&As with Testing Engine

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HP HP5-B02D Exam Overview:

Certification Vendor:	HP
Exam Name:	Delta-Selling HP Imaging and Printing Supplies
Exam Number:	HP5-B02D
Exam Price:	$60 (approx.)
Exam Format:	Multiple Choice Questions (MCQs)
Related Certifications:	HP Sales Certified HP Imaging and Printing Technical Fundamentals
Available Languages:	English
Real Exam Qty:	20-30
Recommended Training:	HP Sales Training (HP Partner Learning Center)
Exam Registration:	Pearson VUE HP Exams
Sample Questions:	HP HP5-B02D Sample Questions
Exam Way:	Online proctored exam via Pearson VUE or authorized HP testing centers
Pre Condition:	No strict prerequisites; basic knowledge of HP printing portfolio recommended
Official Syllabus URL:	https://www.pearsonvue.com/HP

HP HP5-B02D Exam Syllabus Topics:

Section	Objectives
Managed Print and Printing Services	- Security and efficiency 1. Secure printing workflows 2. Cost optimization strategies - Print services concepts 1. Managed Print Services (MPS) 2. Subscription-based printing models
Sales Positioning and Delta-Selling Strategy	- Customer value mapping 1. Business printing needs analysis 2. Solution matching to workloads - Competitive differentiation 1. HP vs third-party supplies 2. Cost per page arguments
Customer Needs and Solution Selling	- Solution recommendation 1. Matching hardware and supplies 2. Value-based selling techniques - Discovery process 1. Assessing volume and usage patterns 2. Identifying printing environment requirements
HP Imaging and Printing Portfolio Knowledge	- HP Printing Supplies 1. Value proposition of genuine supplies 2. Original HP cartridges and supplies - Printers and Multifunction Devices Overview 1. Inkjet vs Laser technologies 2. Device categories and positioning

HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:

Question #1
Which statement best describes the warranty on HP laser supplies?

A. As long as the printer is not indicating the end of life of the cartridge, the warranty covers defects from materials and workmanship.
B. HP offers 6 months of warranty for all HP laser supplies
C. No warranty is applicable to HP laser supplies.
D. HP offers a warranty that is defined by local legislation, which varies from 6 to 24 months.

Question #2
According to the InfoTrends 2011 report, what percentage of remanufactured cartridges will ultimately be thrown away?

A. 59% ink and 59% toner
B. 12% ink and 11% toner
C. 33% ink and 12% toner
D. 92% ink and 94% toner

Solutions:

Question #1
Correct Answer: B

Question #2
Correct Answer: D

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