HP HP2-B91 Exam Overview:
| Certification Vendor: | HP (Hewlett-Packard) |
| Exam Name: | HP Imaging and Printing Supplies - Sales |
| Exam Number: | HP2-B91 |
| Exam Price: | USD 60-100 (varies by region and partner delivery) |
| Passing Score: | 70% (approx.) |
| Exam Duration: | 75 minutes |
| Certificate Validity Period: | Typically 2 years (subject to HP certification policy) |
| Available Languages: | English |
| Related Certifications: | HP Imaging and Printing Portfolio Certification HP Sales Certified |
| Real Exam Qty: | 40-50 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Sample Questions: | HP HP2-B91 Sample Questions |
| Exam Way: | Online proctored exam or authorized Pearson VUE testing center (depending on region and HP certification program delivery) |
| Pre Condition: | No formal prerequisite required; sales or partner certification knowledge recommended |
| Official Syllabus URL: | https://certificationlearning.hpe.com |
HP HP2-B91 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Supplies and Consumables | - Page yield and cost efficiency
- 1. High-yield vs standard cartridges
- 2. Cost per page calculations
- Ink and toner technologies
- 1. Laser toner cartridge components
- 2. Original HP ink vs third-party supplies
|
| Topic 2: Sales Strategy and Customer Needs | - Value-based selling
- 1. Total cost of ownership (TCO)
- 2. Sustainability and environmental benefits
- Identifying customer requirements
- 1. Home vs business printing needs
- 2. Enterprise print fleet requirements
|
| Topic 3: HP Services and Solutions | - Security and reliability
- 1. Firmware and device protection concepts
- 2. Secure printing features
- Managed print services (MPS)
- 1. Device management and monitoring
- 2. Contract-based supply replenishment
|
| Topic 4: HP Imaging and Printing Portfolio Overview | - HP printing hardware categories
- 1. Inkjet printers overview
- 2. LaserJet printer families
- 3. Large format and enterprise printers
- HP imaging ecosystem
- 1. Managed print services basics
- 2. Print environments and workflows
|
HP Imaging and Printing Supplies - Sale Sample Questions:
Question 1
How does an HP All-In-One print cartridge give the customer consistent print quality?
A. It is assembled to the highest standards.
B. The transfer roller is also replaced along with the toner.
C. Cartridge replacement also replaces all critical components.
D. It has separate drum and toner reservoirs.
Question 2
When using HP ink and HP photo media, how long can a printout last?
A. indefinitely, but fading begins after 3 months
B. for generations
C. 150 years
D. 70 years
Question 3
What is the benefit of an HP All-In-One LaserJet Cartridge?
A. It is easy to refill.
B. The ink in the cartridge cannot dry out.
C. It is easy to use and install.
D. It is manageable through HP Web Jetadmin.
Question 4
HP conducted a life cycle assessment study of HP mono toners compared to remanufactured toners. What did this study show?
A. Regarding environmental impact, there is no measureable difference between HP cartridges and remanufactured cartridges.
B. HP cartridges are significantly easier to distribute and recycle.
C. HP cartridges deliver up to 76% higher quality.
D. The carbon footprint of HP cartridges is significantly lower than remanufactured cartridges.
Question 5
What is the objective of value ink cartridges?
A. trouble-free printing and reduced operating costs
B. a low-fill cartridge option that always ships with the printer
C. ability to upgrade to higher print quality for older printers
D. proven HP quality and lowest price per cartridge
Solutions:
Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: B |
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