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Exam Code: HP3-C17

Exam Name: HP Scanjet N6350 Service and Support

Updated: Aug 09, 2026

Number: 28 Q&As with Testing Engine

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HP HP3-C17 Exam Overview:

Certification Vendor:	Hewlett-Packard (HP)
Exam Name:	HP Scanjet N6350 Service and Support Certification
Exam Number:	HP3-C17
Passing Score:	Not publicly available
Available Languages:	English
Exam Price:	USD Not publicly available (varies by region/testing center)
Certificate Validity Period:	Retired / legacy certification (no longer actively issued)
Exam Format:	Multiple choice, Scenario-based questions
Real Exam Qty:	Not publicly available (typically 40-60 range)
Related Certifications:	HP Imaging and Printing Support Certifications
Exam Duration:	90 minutes
Sample Questions:	HP HP3-C17 Sample Questions
Exam Way:	Typically delivered via authorized HP training partners or legacy HP certification testing systems (may be retired)
Pre Condition:	Basic knowledge of HP imaging devices and general IT support recommended
Official Syllabus URL:	https://www.hp.com/education

HP HP3-C17 Exam Syllabus Topics:

Section	Objectives
Maintenance and Troubleshooting	- Diagnostics and repair procedures 1. Basic component replacement guidance 2. Error code interpretation - Common hardware issues 1. Scan quality issues (lines, blur, distortion) 2. Paper feed and ADF jams
Installation and Configuration	- Device setup and initialization 1. Network scanner setup 2. Calibration and initial test scan - Driver and software setup 1. HP scanning software installation 2. Driver configuration and updates
HP Scanjet N6350 Hardware Overview	- Device architecture and components 1. Scanner hardware modules and function 2. ADF (Automatic Document Feeder) operation - Supported environments 1. Operating system compatibility 2. Connectivity interfaces (USB / network)
Scanning Software and Features	- Advanced features 1. OCR (Optical Character Recognition) usage 2. Batch scanning and automation - Scanning workflows 1. Document scanning modes 2. Image vs text scanning configurations
Customer Support and Service Procedures	- Best practices 1. Preventive maintenance steps 2. Customer troubleshooting guidance - Support workflow 1. Escalation procedures 2. Warranty and service policies

HP Scanjet N6350 Service and Support Sample Questions:

1. What is the maximum number of computers that can access a single ScanJet N6350 via a network?

A) 10
B) 75
C) 50
D) 20

2. What is the maximum resolution of the ScanJet N6350 ADF?

A) 300 dpi
B) 2400 dpi
C) 600 dpi
D) 4800 dpi

3. Which one of the following in-the-box ScanJet N6350 software applications allows you to scan slides and negatives with the Transparent Media Adaptor (TMA)?

A) Kofax Virtual Rescan Software
B) Scanner Tools Utility
C) HP Scanning Software
D) HP Copy Utility

Solutions:

Question # 1
Answer: D

Question # 2
Answer: B

Question # 3
Answer: B

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