PDF Version DemoHP HP3-C36 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer Service and Support |
| Exam Number: | HP3-C36 |
| Exam Duration: | 45 minutes |
| Exam Format: | Multiple Choice |
| Passing Score: | 70% |
| Real Exam Qty: | 20 |
| Certificate Validity Period: | 3 years |
| Related Certifications: | HP Certified Printer Service Technician |
| Exam Price: | $120 USD |
| Available Languages: | English |
| Recommended Training: | HP LaserJet Enterprise 600 M601/M602/M603 Service Training |
| Exam Registration: | Pearson VUE Testing Center HP ExpertONE Portal |
| Sample Questions: | HP HP3-C36 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | Basic knowledge of HP LaserJet printers; recommended experience in printer service and repair |
| Official Syllabus URL: | https://partners.hp.com/expertone |
HP HP3-C36 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 20% | - Embedded Web Server (EWS) settings - Connectivity options (USB, Network) - Driver installation and configuration - Unpacking and setup procedures |
| Topic 2: Product Overview and Specifications | 20% | - Model differences and configurations - Control panel navigation and menus - Physical and functional specifications |
| Topic 3: Service and Support Procedures | 5% | - Using service manuals and diagnostic tools - Warranty and service policies |
| Topic 4: Troubleshooting and Problem Resolution | 30% | - Print quality defects and solutions - Hardware component diagnosis and replacement - Paper jams and feed issues - Network and communication problems - Error codes and messages interpretation |
| Topic 5: Maintenance and Supplies Management | 25% | - Cleaning and preventive maintenance schedule - Toner cartridge and imaging drum replacement - Supplies status monitoring and alerts - Fuser, pickup rollers, and separation pads maintenance |
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer Service and Support Sample Questions:
Question #1
Why Is the Hardware Integration Packet included on some models of the HP LaserJet Enterprise 600 M601, M602. and M603 Series Printer?
A. It displays the current status of all the integrated hardware on the product
B. It functions as a back-up port for firmware upgrades
C. It stores one unopened ream of paper for quick retrieval
D. It allows administrators to connect third-party solutions directly to the product
Question #2
What does the smiley face icon indicate on the HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer?
A. The formatter is properly seated at the DC controller
B. The formatter has completed the initialization sequence
C. The HP Jetdirect print server is working.
D. The formatter is properly seated at the inter-connect board
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: B |
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