ITIL ITIL-4-Foundation Deutsch Exam Overview:
| Certification Vendor: | AXELOS / PeopleCert |
| Exam Name: | ITIL® 4 Foundation Examination |
| Exam Number: | ITIL-4-Foundation |
| Exam Format: | Multiple Choice, Closed Book, Single Best Answer |
| Exam Price: | $383 USD (exam only; varies by region and bundle) |
| Real Exam Qty: | 40 |
| Exam Duration: | 60 (75 for non-native English speakers) |
| Certificate Validity Period: | Lifetime (no renewal required) |
| Available Languages: | Korean, French, Italian, Chinese, Dutch, German, Portuguese, Japanese, English, Spanish |
| Related Certifications: | ITIL 4 Extension Modules ITIL 4 Managing Professional ITIL 4 Strategic Leader |
| Passing Score: | 65% (26 out of 40 questions) |
| Recommended Training: | Official ITIL 4 Foundation Training Course |
| Exam Registration: | PeopleCert Official Registration
Pearson VUE Test Centers |
| Sample Questions: | ITIL ITIL-4-Foundation Deutsch Sample Questions |
| Exam Way: | Online proctored or at authorized test centers |
| Pre Condition: | No formal prerequisites; open to all candidates |
| Official Syllabus URL: | https://www.peoplecert.org/qualifications/itil/itil-4-foundation |
ITIL ITIL-4-Foundation Deutsch Exam Syllabus Topics:
| Topic | Details |
|---|
| Topic 1 | - Service Level Agreements: It highlights the role of SLAs in defining and managing service quality. The topic also explains the role of service-level management in this context.
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| Topic 2 | - Service Value Chain: It gives an understanding of those ways through which the Service Value Chain helps organizations create value.
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| Topic 3 | - ITIL practices: Improvement of the process of service development and supporting users is discussed. It also covers those ITIL 4 practices that enable working methods.
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| Topic 4 | - Four dimensions of service management: Four dimensions of effective service management are discussed in this topic.
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| Topic 5 | - Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value Chain, governance, and guiding principles is discussed in this topic.
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Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-foundation-2565
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