PDF Version DemoPeoplecert ITIL-4-HVIT Exam Overview:
| Certification Vendor: | PeopleCert / AXELOS |
| Exam Name: | ITIL 4 Specialist: High-Velocity IT (HVIT) Exam |
| Exam Number: | ITIL-4-HVIT |
| Passing Score: | 70% (28 out of 40) |
| Real Exam Qty: | 40 |
| Related Certifications: | ITIL 4 Foundation ITIL 4 Managing Professional ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: High Velocity IT ITIL 4 Specialist: Direct, Plan and Improve |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple choice, Closed book, Online proctored |
| Exam Price: | USD 495 (base price, excluding taxes; bundles vary) |
| Exam Duration: | 90 (113 for non-native language speakers) |
| Available Languages: | English, Chinese, French, German, Italian, Japanese, Polish, Portuguese (Brazil), Spanish |
| Recommended Training: | ITIL 4 Specialist: High-Velocity IT Official eLearning |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | Peoplecert ITIL-4-HVIT Sample Questions |
| Exam Way: | Online proctored via PeopleCert platform; available 24/7; closed-book |
| Pre Condition: | Valid ITIL 4 Foundation certification (or ITIL v3 Foundation equivalent); completion of accredited training or official eLearning is required before exam results are released |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Enabling Valuable Investments | 15% | - Strategic alignment, portfolio management, business case development - Prioritization and value assessment practices |
| Enabling Co-Created Value | 8% | - Relationship management, service design, service desk practices |
| High-Velocity IT Concepts and Digital Enterprise | 25% | - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle |
| Enabling Resilient Operations | 10% | - Capacity and performance management, monitoring and event management - Problem management, service continuity, infrastructure and platform management |
| Enabling Assured Conformance | 7% | - Information security management, risk management, compliance |
| Guiding Principles and Foundational Concepts for Velocity | 20% | - Service-dominant logic, design thinking, complexity thinking - Lean, agile, resilient, and continuous principles - Ethics, safety culture, lean culture, Toyota Kata |
| Enabling Fast Development | 15% | - Automation, cloud-native practices, and rapid deployment - Agile, DevOps, and continuous integration/delivery practices |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
1. A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
Which technique will BEST support the software development team in resolving these issues?
A) Chaos engineering
B) Continual business analysis
C) Minimal viable product
D) Kanban
2. A software development team works in a heavily-regulated organization that is undergoing a digital transformation. The team carried out a pilot to demonstrate that CI/CD could significantly reduce the lead time for making quality changes. Although impressed with the results, the organization's leadership team has concerns and is unwilling to support the use of CI/CD until their concerns are addressed.
Which are the TWO MOST LIKELY reasons for the leadership team's concerns?
1. The pilot did not adequately address governance, risk, and
compliance issues
2. The organization is focused on innovation and lead time is not a
priority
3. Leaders desire smaller, more frequent, and more reliable deployments
4. The company's policies require that Dev, testing and Ops are
separated duties
A) 1 and 2
B) 1 and 4
C) 3 and 4
D) 2 and 3
3. A support team performs its incident diagnosis and resolution activities within a persistent group messaging platform, where automation tools also post information and execute commands.
Which practice is being used?
A) Swarming
B) Kanban
C) ChatOps
D) Shift-left testing
4. The governing body of an organization wishes to establish how much risk the organization is willing to accept in pursuit of its digital objectives.
What is this called?
A) Risk mitigation
B) Residual risk
C) Risk appetite
D) Risk register
5. A team automatically runs unit, integration, and security tests every time code is committed, and blocks the pipeline if any test fails.
Which technique is being applied?
A) Post-implementation review
B) Chaos engineering
C) Service validation sign-off by a change advisory board
D) Continuous testing
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |
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