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Exam Code: MB-210

Exam Name: Microsoft Dynamics 365 Sales Functional Consultant

Updated: Sep 01, 2026

Number: 376 Q&As with Testing Engine

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Microsoft MB-210 Exam Overview:

Certification Vendor:	Microsoft
Exam Name:	Microsoft Dynamics 365 Sales Functional Consultant
Exam Number:	MB-210
Exam Format:	Drag and drop, Multiple choice, Case study, Scenario-based questions
Certificate Validity Period:	1 year
Exam Price:	$165 USD
Exam Duration:	120 minutes
Related Certifications:	Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
Passing Score:	700/1000
Available Languages:	Spanish, Portuguese, Chinese, French, German, English, Japanese
Real Exam Qty:	40-60
Sample Questions:	Microsoft MB-210 Sample Questions
Exam Way:	Online proctored exam or test center delivery
Pre Condition:	No mandatory prerequisite exam. Microsoft recommends experience with Dynamics 365 Sales, Power Platform, and basic business process knowledge.
Official Syllabus URL:	https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/mb-210

Asked Prerequisites

As studying for an exam like this is of intermediate level, hence, having some prior expertise is necessary. The vendor explains that it is wise to know Microsoft Power Platform configuration and data modeling principles. Also, those who have already worked on Dynamics 365 model-driven app implementation projects will have an easy exam journey.

Exam MB-210: Microsoft Dynamics 365 Sales

Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle so that it can run efficiently and effectively to meet revenue targets, business strategies, and company objectives.

Candidates are responsible for configuring and expanding the core functionality of leads, contacts, accounts, opportunities, and supporting entities to map to the sales processes in place at the organization. They identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the “lead to cash” journey.

Candidates must have strong business knowledge and should have first-person experience in one or more sales roles.

Part of the requirements for: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

Download exam skills outline

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

Microsoft MB-210 Exam Syllabus Topics:

Section

Weight

Objectives

Topic 1: Manage core sales entities

45-50%

- Manage quotes, orders, and invoices

1. Manage invoicing processes
2. Convert quotes to orders
3. Create and revise quotes

- Manage leads and opportunities

1. Manage opportunity lifecycle
2. Create and qualify leads
3. Track stakeholder relationships

- Manage accounts and contacts

1. Manage relationships and activities
2. Create and maintain customer records
3. Configure account hierarchies

Topic 2: Configure Dynamics 365 Sales settings

25-30%

- Configure sales settings

1. Manage sales accelerator settings
2. Configure currencies and business units
3. Configure fiscal years and territories

- Configure product catalog

1. Create and manage products
2. Manage price lists and discount lists
3. Configure product families and bundles

- Configure sales processes

1. Configure business process flows
2. Configure sales sequences
3. Configure forecasting settings

Topic 3: Configure additional tools and services

20-25%

- Configure connected applications

1. Configure third-party integrations
2. Manage LinkedIn Sales Navigator integration
3. Manage relationship analytics

- Configure integration and automation

1. Manage email and Teams integration
2. Configure Power Automate flows
3. Integrate with Microsoft 365

- Configure analytics and insights

1. Configure sales insights
2. Use AI-driven recommendations
3. Manage forecasting and reporting

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