PDF Version DemoMicrosoft MB2-632 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Applications in Microsoft Dynamics CRM 4.0 |
| Exam Number: | MB2-632 |
| Exam Price: | $150 USD (historical standard rate) |
| Exam Duration: | 100 minutes |
| Available Languages: | Spanish, German, English, French |
| Exam Format: | Linear, Multiple Answer, Multiple Choice |
| Related Certifications: | MB2-633 Microsoft Dynamics CRM 4.0 Installation and Deployment MB2-631 Microsoft Dynamics CRM 4.0 Customization and Configuration MB2-634 Extending Microsoft Dynamics CRM 4.0 |
| Passing Score: | 70% |
| Real Exam Qty: | 50 |
| Certificate Validity Period: | Retired since 2013; no longer active |
| Recommended Training: | Course 8913: Applications in Microsoft Dynamics CRM 4.0 |
| Exam Registration: | Prometric (historical) |
| Sample Questions: | Microsoft MB2-632 Sample Questions |
| Exam Way: | Proctored at Prometric test centers; retired and no longer available |
| Pre Condition: | No formal prerequisites |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/retired-certification-exams |
Microsoft MB2-632 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Management | 18% | - Lead and Opportunity Management - Product Catalog Management - Quote, Order, and Invoice Processing |
| Service Scheduling | 14% | - Defining and Scheduling Services - Resource and User Management - Service Scheduling Life Cycle |
| Service Management | 18% | - Queue Management - Knowledge Base Administration - Contract and Case Management |
| Marketing Automation | 16% | - List Management - Campaign Planning and Creation - Campaign Management and Response Tracking |
| Microsoft Dynamics CRM Concepts | 34% | - Customer-Centered View and Navigation - Understanding Microsoft Dynamics CRM Software - Multi-Language and Multi-Currency Support - Microsoft Dynamics CRM for Outlook Integration |
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