Pegasystems PEGACPDC24V1 Exam Overview:
| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Certified Pega Decisioning Consultant 24 |
| Exam Number: | PEGACPDC24V1 |
| Real Exam Qty: | 60 |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Exam Price: | $190 USD |
| Available Languages: | English |
| Certificate Validity Period: | Valid until corresponding Pega version is retired |
| Exam Format: | Multiple choice, Drag-and-drop, Scenario-based |
| Related Certifications: | Certified Pega Business Architect Certified Pega System Architect |
| Recommended Training: | Pega Academy Decisioning Learning Path |
| Exam Registration: | Pearson VUE Registration |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended knowledge: Pega Platform basics, Customer Decision Hub familiarity, understanding of decision management concepts |
| Official Syllabus URL: | https://academy.pega.com/exam/certified-pega-decisioning-consultant |
Pegasystems PEGACPDC24V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Decision Strategies | 25% | - Eligibility and suitability rules - Segmentation and predictive analytics integration - Design and analyze decision strategies |
| Topic 2: Engagement Policies | 12% | - Construct engagement strategies - Build and manage customer journeys - Create customer engagement policies |
| Topic 3: Actions and Treatments | 12% | - Define and manage customer actions - Configure single web offers - Design outbound actions |
| Topic 4: Channels | 10% | - Personalized email delivery - Real-time containers configuration - Third-party distribution integration |
| Topic 5: AI and Arbitration | 8% | - Apply business levers to influence outcomes - Action prioritization with predictive models - AI-driven action arbitration |
| Topic 6: Business Agility in 1:1 Engagement | 10% | - Lifecycle of engagement updates - Revision Manager usage - Change management processes |
| Topic 7: Next-Best-Action Concepts | 10% | - Define starting population - 1:1 customer engagement principles - Optimize customer value in contact centers - Essentials of always-on outbound strategies |
| Topic 8: Contact Policy and Volume Constraints | 13% | - Avoid customer overexposure - Enforce volume constraints - Manage outbound exposure limits |
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