Pegasystems PEGACPDC25V1 Exam Overview:
| Certification Vendor: | Pegasystems |
| Exam Name: | Pega Certified Decisioning Consultant 25 |
| Exam Number: | PEGACPDC25V1 |
| Passing Score: | 70% |
| Exam Duration: | 90-120 |
| Related Certifications: | Pega Customer Decision Hub Certification Pega Certified System Architect Pega Certified Senior System Architect |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Real Exam Qty: | 60-75 |
| Available Languages: | English |
| Certificate Validity Period: | 1 year |
| Exam Price: | $175 USD |
| Recommended Training: | Pega Academy - Customer Decision Hub Learning |
| Exam Registration: | Pega Certification Portal |
| Sample Questions: | Pegasystems PEGACPDC25V1 Sample Questions |
| Exam Way: | Online proctored or test center |
| Pre Condition: | Recommended: Pega System Architect certification or equivalent experience with Pega Customer Decision Hub. |
| Official Syllabus URL: | https://www.pega.com/services/education-and-certification |
Pegasystems PEGACPDC25V1 Exam Syllabus Topics:
| Topic | Details |
|---|
| Topic 1 | - Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
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| Topic 2 | - Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
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| Topic 3 | - Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
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| Topic 4 | - Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
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| Topic 5 | - Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
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Reference: https://academy.pega.com/exam/certified-pega-decisioning-consultant-5
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