PDF Version DemoPegasystems PEGAPCDC86V1 Exam Overview:
| Certification Vendor: | Pegasystems |
| Exam Name: | Pega Certified Decisioning Consultant (PCDC) 86V1 Exam |
| Exam Number: | PEGAPCDC86V1 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Real Exam Qty: | 60 |
| Exam Price: | $175 USD |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Related Certifications: | Pega Certified System Architect (PCSA) Pega Certified Decisioning Architect (PCDA) |
| Certificate Validity Period: | 1 year |
| Available Languages: | English |
| Recommended Training: | Pega Academy - Decisioning Consultant Learning Path |
| Exam Registration: | Pega Certification Registration |
| Sample Questions: | Pegasystems PEGAPCDC86V1 Sample Questions |
| Exam Way: | Online proctored exam via Pegasystems certification platform |
| Pre Condition: | Pega Certified System Architect (PCSA) recommended or equivalent experience in Pega Platform and decisioning concepts |
| Official Syllabus URL: | https://www.pega.com/education/certification |
Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Next-Best-Action Designer | - NBA Designer configuration - Action prioritization and proposition management |
| Topic 2: Decisioning Fundamentals | - Customer 360 and contextual decisioning - Decision management concepts |
| Topic 3: Adaptive Models and AI | - Adaptive learning models - Predictive analytics in decisioning |
| Topic 4: Customer Decision Hub | - Next-Best-Action (NBA) framework - Business Issues, Groups, and Strategies |
| Topic 5: Reporting and Analytics | - Insights and reporting dashboards - Decision strategy performance monitoring |
| Topic 6: Arbitration and Strategy Execution | - Arbitration rules and prioritization logic - Real-time container execution |
| Topic 7: Real-time Decisioning | - Real-time customer interaction handling - Event-driven decision strategies |
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
1. U+ Bank has recently started using Pega Customer Decision Hub to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)
A) Set up business structure to Sales/CreditCards
B) Define customer engagement polices
C) Define customer contact policies
D) Create and configure the real-time container
E) Create the action and its web treatment
2. DRAG DROP
You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.
Select each prioritization factor on the left and drag it to the correct condition on the right.
3. MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?
A) Customer segment
B) Applicability rules
C) Prioritization formula
D) Audience
4. In Pega Customer Decision Hub, the characteristics of an action are defined by using
A) plain text
B) properties
C) logos
D) banners
5. MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what must you do to present offers from the two groups?
A) Create a decision strategy at the Issue-level.
B) Map a real-time container to the Top-level or Issue-level.
C) Enable an engagement policy for the second group.
D) Set contact limits for both the groups.
Solutions:
| Question # 1 Answer: A,D,E | Question # 2 Answer: Only visible for members | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |
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