Mail Management
To answer the questions from this domain, the individuals must have the skills in managing mail-related DNS settings, diagnosing & resolving mail routing issues, configuring mail routing rules, as well as configuring general mail settings. The applicants should also have the proficiency in configuring and managing compliance, security, and spam rules.
Here is the Google Professional Collaboration Engineer Exam certification path
Prerequisites: None
Recommended Experience: 3+ years of industry experience, including 1-year managing G Suite.
Reference: https://cloud.google.com/certification/collaboration-engineer
Google Professional-Collaboration-Engineer日本語 Exam Overview:
| Certification Vendor: | Google Cloud |
| Exam Name: | Professional Collaboration Engineer Exam |
| Exam Number: | Professional-Collaboration-Engineer |
| Certificate Validity Period: | 2 years |
| Exam Price: | $200 USD (plus applicable taxes) |
| Real Exam Qty: | 50–60 |
| Passing Score: | Not publicly disclosed (scaled scoring, pass/fail result only) |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based questions |
| Exam Duration: | 120 minutes |
| Available Languages: | English, Japanese |
| Recommended Training: | Google Workspace Admin Learning Center Google Cloud Official Learning Path |
| Exam Registration: | Google Cloud Webassessor Registration Google Cloud Certification Candidate Portal |
| Sample Questions: | Google Professional-Collaboration-Engineer日本語 Sample Questions |
| Exam Way: | Online proctored or onsite proctored at authorized testing centers |
| Pre Condition: | No mandatory prerequisites; recommended: 3+ years of industry experience, including 1+ year of Google Workspace administration experience |
| Official Syllabus URL: | https://cloud.google.com/certification/collaboration-engineer |
Google Professional-Collaboration-Engineer日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Controlling and Configuring Google Workspace Services | - Integrating with third-party applications - Configuring Gmail, Calendar, Drive, Meet, and other core services - Enabling/disabling services for users and OUs - Managing service rollout and feature releases |
| Topic 2: Configuring and Managing Endpoint Access | - Enforcing device policies and security rules - Managing apps and extensions - Managing mobile devices and Chrome OS - Configuring network and access controls |
| Topic 3: Planning and Implementing Authorization and Access | - Designing and implementing access policies - Managing API and application access permissions - Managing SSO and third-party identity integration - Configuring security settings and 2-step verification |
| Topic 4: Managing Mail | - Troubleshooting mail flow and issues - Configuring routing and delivery settings - Implementing compliance and security policies - Managing groups and distribution lists |
| Topic 5: Configuring and Managing Content Access | - Enforcing content policies and rules - Configuring Google Vault for retention and compliance - Managing data security and loss prevention - Setting file sharing and permissions |
| Topic 6: Managing User, Resource, and Shared Drive Lifecycles | - Synchronizing directories with LDAP/Active Directory - Managing organizational units and structure - Configuring and managing Shared Drives and resources - Provisioning and deprovisioning accounts |
| Topic 7: Monitoring Organizational Operations | - Troubleshooting service and performance issues - Using audit and usage reports - Setting up alerts and notifications - Analyzing operational data |
| Topic 8: Advancing Google Workspace Adoption and Collaboration | - Promoting best practices and user training - Measuring adoption and satisfaction - Designing custom collaboration solutions - Automating workflows with Apps Script and APIs |


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