PDF Version DemoApple SUP-2026 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Apple Device Support |
| Exam Number: | SUP-2026 |
| Passing Score: | 75% |
| Exam Format: | Multiple-choice multiple-select, Multiple-choice single-select |
| Exam Price: | USD 149 |
| Certificate Validity Period: | Typically 1 year; recertification required |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Related Certifications: | DEP-2026 Apple Deployment and Management Apple Certified IT Professional |
| Real Exam Qty: | Approximately 80 |
| Recommended Training: | Apple Exam Preparation Guide Apple Device Support Training |
| Exam Registration: | Pearson VUE Scheduling Apple Certification Registration System (ACRS) |
| Sample Questions: | Apple SUP-2026 Sample Questions |
| Exam Way: | Online proctored via Pearson OnVUE or in-person at selected Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended practical experience with Apple devices and familiarity with iOS 26, iPadOS 26, macOS Tahoe |
| Official Syllabus URL: | https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%20EN.pdf |
Apple SUP-2026 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Networking | 7% | - Connectivity technologies
|
| Topic 2: Software, Apps, and Content Management | 9% | - Operating system fundamentals
|
| Topic 3: Privacy and Security | 8% | - System security
|
| Topic 4: Users and Authentication | 7% | - Apple Accounts and Managed Apple Accounts
|
| Topic 5: System Diagnostics and Troubleshooting | 9% | - Backup and restore
|
Apple Device Support Sample Questions:
Question #1
ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM. Which feature MUST ACME'S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?
A. eSIM Plan Transfer
B. eSIM Convert
C. eSIM Carrier Transfer
D. eSIM Quick Transfer
Question #2
What other sharing settings may prevent Screen Sharing from being turned on?
A. Remote Login
B. Remote Apple Events
C. Media Sharing
D. Remote Management
Question #3
What keyboard shortcut can you type to open the Force Quit Applications window?
A. Control-Command-Esc (Escape)
B. Option-Command-Esc (Escape)
C. Control-Command-power button
D. Option-Control-power button
Question #4
Which macOS Recovery feature is available ONLY on Mac computers with Apple silicon from the macOS Recovery Utilities menu in macOS?
A. Recovery log
B. Startup Security Utility
C. Share disk
D. Recovery diagnostics
Question #5
Which two features do you need to set up passkeys on Apple devices? (Select two.)
A. App-Specific Passwords
B. Account Recovery
C. iCloud Keychain
D. Legacy Contact
E. Two-factor authentication
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: D | Question #3 Correct Answer: B | Question #4 Correct Answer: C | Question #5 Correct Answer: C,E |
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