Nortel 920-171 Exam Overview:
| Certification Vendor: | Nortel Networks |
| Exam Name: | Nortel Communication Control Toolkit (NCCT) Rls. 5.0 |
| Exam Number: | 920-171 |
| Exam Format: | Multiple Choice, Scenario-Based |
| Passing Score: | 70% |
| Exam Price: | USD 125-150 |
| Available Languages: | English |
| Certificate Validity Period: | 2 Years |
| Related Certifications: | Nortel Networks Certified Design Specialist (NCDS) |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60-100 |
| Recommended Training: | Nortel Official NCCT Rls.5.0 Training |
| Exam Registration: | Original Registration (Retired) |
| Exam Way: | Computer-based testing (CBT) at Prometric / VUE centers; retired since November 2010 |
| Pre Condition: | No mandatory prerequisites; basic knowledge of Nortel CS1000 and telephony systems recommended |
| Official Syllabus URL: | Retired, original URL no longer available |
Nortel 920-171 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administration & Maintenance | 15% | - System Monitoring & Logging - User & Permission Management - Backup & Restore |
| Topic 2: NCCT Architecture & Components | 20% | - NCCT Rls.5.0 System Overview - APIs & Protocol Interfaces - Software & Hardware Requirements |
| Topic 3: Installation & Configuration | 25% | - Installation Procedures - Configuration of Services & Connections - Deployment Planning |
| Topic 4: Integration with Nortel Platforms | 25% | - Call Server & Signaling Configuration - Third-Party Application Integration - Communication Server 1000 Integration |
| Topic 5: Troubleshooting & Support | 15% | - Diagnostic Tools & Techniques - Performance Optimization - Common Issues & Error Analysis |









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