100% Nortel 920-174 Guaranteed Success With Testing Engine

Exam Code: 920-174

Exam Name: Nortel Contact Center Manager Rls. 7.0 Install and Config

Updated: Jul 23, 2026

Number: 100 Q&As with Testing Engine

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Nortel 920-174 Exam Overview:

Certification Vendor:	Nortel
Exam Name:	Nortel Contact Center Manager Rls. 7.0 Install and Config
Exam Number:	920-174
Related Certifications:	Nortel Contact Center Rls. 7.0 Administration & Scripting Nortel Communication Control Toolkit 7.0 Implementation Contact Center Multimedia Rls. 7.0 Implementation
Available Languages:	English
Exam Format:	Multiple Choice, Scenario-based Questions
Exam Registration:	Nortel / Avaya legacy certification training information (archival references)
Exam Way:	Computer-based exam (typically delivered via authorized testing centers or proctored online platforms depending on region)
Pre Condition:	Recommended familiarity with Nortel Contact Center Rls. 7.0 architecture and basic telephony/VoIP concepts

Nortel 920-174 Exam Syllabus Topics:

Section	Objectives
Installation of Contact Center Manager	- Initial system configuration - License activation and validation - Software installation procedures
Installation Planning and Prerequisites	- Pre-installation planning and architecture overview - System requirements and supported platforms - Database and server dependencies
Deployment and Operations	- Operational best practices - Production deployment steps - System updates and patch management
System Administration and Maintenance	- Backup and recovery procedures - Monitoring and troubleshooting - Performance tuning and optimization
Configuration and Integration	- User roles and system permissions - CTI and telephony connectivity setup - Integration with Nortel Contact Center platforms

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100% Nortel 920-174 Guaranteed Success With Testing Engine