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Exam Code: 920-216

Exam Name: Multiservice Switch 7000/15000/20000 Operations and Maintanence

Updated: Jul 26, 2026

Number: 113 Q&As with Testing Engine

920-216 Free Demo download

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Nortel 920-216 Exam Overview:

Certification Vendor:	Nortel
Exam Name:	Multiservice Switch 7000/15000/20000 Operations and Maintenance
Exam Number:	920-216
Exam Format:	Multiple Choice, Scenario-based
Real Exam Qty:	110-120
Available Languages:	English
Passing Score:	Approx 70-75%
Exam Price:	USD 125-150 (historical)
Exam Duration:	90-120
Certificate Validity Period:	Retired since Nov 30, 2010
Recommended Training:	Nortel Official Training
Exam Registration:	Registration
Sample Questions:	Nortel 920-216 Sample Questions
Exam Way:	Proctored onsite at authorized test centers (historical)
Pre Condition:	None required; recommended field experience with Nortel Multiservice Switch platforms
Official Syllabus URL:	Not available (Nortel program discontinued)

Nortel 920-216 Exam Syllabus Topics:

Section	Weight	Objectives
System Operation & Initialization	25%	- System status and health monitoring - Command Line Interface (CLI) navigation - Boot sequence and system startup
System Overview & Architecture	20%	- Software architecture and release management - Control and switching fabric - Hardware components and chassis
Configuration & Provisioning	25%	- Service provisioning for Frame Relay, ATM, IP - Interface and port configuration - Basic system configuration
Performance & Security	10%	- Performance monitoring and reporting - Access control and security management
Maintenance & Troubleshooting	20%	- Fault isolation and diagnostics - Log and alarm management - Backup, restore and software upgrades

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