Salesforce Field-Service-Consultant日本語 Exam Syllabus Topics:
| Topic | Details |
|---|
| Topic 1 | - Managing Resources: The section of the exam covers how to configure and oversee crews, find out when to set up different resource types, and suggest the best Service Territories and their Members.
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| Topic 2 | - Managing Scheduling and Optimization: The exam section covers the understanding of field service settings for SFS Administrators.
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| Topic 3 | - Configuring Maintenance Plans: In this exam section, focus is given on suggestions regarding the appropriate maintenance plan.
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| Topic 4 | - Permissions and Sharing: This exam section aims to evaluate the understanding of use cases for different types of SFS permission sets and how scheduled Service Appointments are shared with service resources.
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| Topic 5 | - Managing Work Orders: In this section, the topics covered include configuring Work Order processes, parameters, and Work Types. In a given environment, it covers how to choose the appropriate Resource Preferences and how to apply Products Required to a Work Order. It also relates to the analysis of using the Work Order Line Items.
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| Topic 6 | - Managing Assets: In this exam section, the focus is on the application of procedural concepts to maintain and update assets and asset relationships.
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| Topic 7 | - Managing Inventory: In this section, the focus is on business requirements and how to distinguish the appropriate price book model for products consumed. It also covers how to justify which defines the applicable inventory model and describe the Return Order object model and process.
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-fs-consultant---FS-Con-101
Salesforce Field-Service-Consultant日本語 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Field Service Consultant |
| Exam Number: | Field-Service-Consultant |
| Available Languages: | English |
| Exam Format: | Multiple choice, Multiple select |
| Related Certifications: | Salesforce Certified Service Cloud Consultant
Salesforce Certified Administrator |
| Sample Questions: | Salesforce Field-Service-Consultant日本語 Sample Questions |
| Pre Condition: | Recommended: Salesforce Certified Administrator or equivalent experience with Service Cloud and Field Service concepts |
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