Genesys GE0-703 Exam Syllabus Topics:
| Topic | Details |
|---|
| Topic 1 | - GVP Installation and Configuration Knowledge and skillsets that demonstrate the ability to perform a basic installation
|
| Topic 2 | - GVP Outbound Notification Manager (OBN) and Outbound Contact System (OCS)
- Overview of GVP network architecture
|
| Topic 3 | - GVP Architecture and Product Overview This includes the ability to describe the Genesys Voice Platform architecture
- Interaction with Universal Routing Service (URS)
|
| Topic 4 | - VCS component behavior with in-front and behind switch configurations
- Outbound Calling Knowledge and skillsets that demonstrate how to use GVP for outbound calling
|
| Topic 5 | - Overview of how Genesys uses VXML and which VoiceXML specification version is supported
- Identify specifics to meet sizing and architecture considerations
|
| Topic 6 | - Explain differences between a single-tenant and multi-tenant deployment
- Communication with IVR Server Client now called Genesys Queue Adapter (GQA)
|
Reference: https://genbin.genesys.com/old/resources/pdfs/certification-details-gcp7-cvp.pdf
Genesys GE0-703 Exam Overview:
| Certification Vendor: | Genesys |
|---|
| Exam Name: | GCP7 - Consultant, Voice Enterprise Edition |
|---|
| Exam Number: | GE0-703 |
|---|
| Exam Format: | Multiple choice |
|---|
| Passing Score: | 80% |
|---|
| Available Languages: | English |
|---|
| Related Certifications: | Genesys Certified Professional (GCP) track |
|---|
| Exam Duration: | 120 minutes |
|---|
| Recommended Training: | Genesys Training & Certification Learning Path |
|---|
| Exam Registration: | Genesys Certification Portal |
|---|
| Sample Questions: | Genesys GE0-703 Sample Questions |
|---|
| Exam Way: | Computer-based exam (typically delivered via proctored testing centers or online proctoring depending on region) |
|---|
| Pre Condition: | Recommended prior experience with Genesys Voice platform administration and SIP/telephony fundamentals. No strict official prerequisite listed publicly. |
|---|
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