PDF Version DemoHP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
1. Where can you find additional information about HP Services?
A) HP Workpath
B) HP Workforce Central
C) HP Partner Portal
D) HP AssetHub
2. It is important that HP partners act as strategic advisors to customers. By asking, and then providing a solution, partners better understand customer needs and customers feel their needs are being heard.
Which are characteristics of being an effective strategic advisor? (Select three.)
A) Actively listening and taking notes
B) Asking leading questions to understand your customers' pain points
C) Focusing only on asking questions related to services solutions since hardware is separate
D) Assuming all customers need the same set of blueprints to get them where they need to go
E) Identifying things your customer's employees say they're missing in their IT support today
3. The method used to install HP software to enable service on each device that is entitled to HP Premium+ Support coverage depends on which condition?
A) Whether the PC models are G10+ models vs. G8/G9 models
B) Whether you are an HP Synergy, Power, or Power Services partner
C) Whether the service will cover HP devices only or HP and non-HP devices
D) Whether the service is for an existing customer that purchased a stand-alone service or a new customer that purchased the service as part of a hardware deal
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,B,E | Question # 3 Answer: C |
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