PDF Version DemoHP HP2-H41 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Selling Imaging and Printing Fundamentals |
| Exam Number: | HP2-H41 |
| Certificate Validity Period: | 2–3 years |
| Exam Format: | Multiple-choice, Scenario-based, Drag-and-drop, Case studies |
| Related Certifications: | HP Sales Certified - Imaging and Printing Solutions |
| Exam Price: | USD 100–150 (varies by region) |
| Available Languages: | English, Spanish |
| Exam Duration: | 60–90 |
| Real Exam Qty: | 40–60 |
| Passing Score: | 70%–75% / 700 out of 1000 |
| Recommended Training: | HP Official Sales Training HP Partner Learning Center |
| Exam Registration: | HP Certification Portal Pearson VUE Registration |
| Sample Questions: | HP HP2-H41 Sample Questions |
| Exam Way: | Computer-based testing (onsite at authorized Pearson VUE centers or online proctored) |
| Pre Condition: | No formal prerequisites; recommended for sales professionals with basic printing industry knowledge |
| Official Syllabus URL: | https://certification.microfocus.com/ (formerly HP Learning Center) |
HP HP2-H41 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Process & Solution Presentation | 15% | - Compliance and licensing basics - Consultative selling approach - Demonstrating solution benefits |
| Customer Needs Assessment & Solution Mapping | 25% | - Matching HP solutions to workflow needs - Addressing productivity and cost challenges - Identifying customer business requirements |
| HP Imaging and Printing Portfolio Overview | 25% | - Supplies, Accessories and Consumables - Inkjet and Laser Printing Technologies - Single-function and Multifunction Devices (MFPs) |
| Value Proposition & Competitive Positioning | 20% | - Security and sustainability features - Total Cost of Ownership (TCO) analysis - HP unique selling points and differentiation |
| Services, Support and Warranty | 15% | - Support models and service levels - HP Care Pack services and coverage options - Basic troubleshooting and technical awareness |
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. What are attributes of a document in the digital age? (Select two.)
A) A document can be printed on everything from fabric to plastic.
B) A document is limited to standard paper types.
C) A document is increasingly expensive to produce.
D) A document conveys information.
E) A document is only used in business.
2. Which types of media are compatible with HP DesignJet printers and MFPs?
A) Cut sheet and rolled media
B) Letter or A4 and Legal or A3
C) Cut sheet media only
D) Rolled media only
3. What is a proven advantage of using color when advertising by mail?
A) People are willing to buy anything if color is used.
B) People are far more likely to pick up and respond to a piece of color mail.
C) Color is the cheapest form of printing.
D) Color printers can create stamps for mailings.
4. What is a vertical solution?
A) a solution or feature that is adapted to a specific purpose or work process
B) a solution that supports any of the requirements a white-collar worker might have
C) a solution that only works if the customer is tightly integrated with suppliers and customers
D) a solution that only works when HP OpenView management platform is used
5. Which HP management tools make HP products easier to set up, use, and manage? (Select two.)
A) Total Cost of Ownership calculator
B) HP Easy Printer Care
C) HP Jetdirect networking
D) balanced deployment
E) HP ImageREt technology
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B,D |
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